Ekwips

Ekwips – Your 24/7 Philippine BPO Partner

Reduce costs, scale faster, and deliver exceptional customer experiences with English-speaking talent and world-class processes.

Up to 70% Cost Savings

World-class service at a fraction of in-house costs.

Scalable On Demand

Grow from 1 seat to 100+ quickly and reliably.

24/7 Coverage

Never miss a customer or deadline, day and night.

Skilled Workforce

English-fluent professionals ready to represent your brand.

Your Problem, Our Solutions

From start-ups to enterprise teams, we help you focus on growth while we take care of customer support, back-office work, and technical operations—day and night.

Explore all Services

“Ekwips helped us cut costs by 60% while improving response times significantly. Their 24/7 team is invaluable.”

— Lena P., E-commerce CEO

About Ekwips BPO

Our Story

Ekwips BPO OPC is a Philippine-registered One Person Corporation built to help businesses worldwide scale without borders. From our start in Dumaguete, we’ve grown into a trusted outsourcing partner across industries like e-commerce, real estate, healthcare, and technology.

Mission

To empower global companies to thrive by providing reliable, affordable, and scalable outsourcing services from the Philippines.

Vision

To become the most trusted boutique BPO partner for small and mid-size businesses worldwide.

Core Values

  • Integrity: We honor our commitments.
  • Excellence: World-class standards in every task.
  • Innovation: Smart tools and automation for better results.
  • People First: We value and grow our team.

Leadership

Peter Jorgenson

Founder & CEO

Entrepreneur with decades of business leadership, combining U.S. standards with Philippine talent.

Locations & Contact

Head Office: Dumaguete City, Philippines

Email: info@ekwips.com

Featured Services Snapshot

Customer Support

  • 24/7 inbound/outbound voice support
  • Live chat & email ticketing
  • Multichannel helpdesk setup

Back-Office Services

  • Data entry & document processing
  • HR, Recruitment, & Bookkeeping
  • Administrative & Virtual Assistants

IT & Tech Support

  • Level 1 & 2 help desk
  • Network monitoring & cloud management
  • Software installation & patching

Marketing & Digital

  • Social media management
  • Content creation & SEO
  • Website design & digital assets

Industries We Serve

Ekwips adapts to any sector needing efficiency and round-the-clock operations. See how we've helped others.

E-commerce & Retail

Order support, returns processing, product listing, and fraud detection.

Case Story: An online apparel brand cut customer wait times from 12 hours to 30 minutes with our 24/7 chat team.

Real Estate & Property

Tenant communications, lease abstraction, bookkeeping, and administrative support.

Case Story: A U.S. property manager reduced admin costs 65% while expanding to 1,500 units.

Construction & Engineering

Project documentation, supplier coordination, and vendor billing.

Case Story: A mid-size contractor outsourced payroll and vendor billing, saving $50K annually.

Fintech & Finance

Secure data processing, client onboarding, and compliance assistance.

*Also serving Healthcare, Telehealth, Logistics, and Transport sectors.*

Build Your Future with Ekwips

Why Ekwips?

  • Above-market pay and incentives
  • HMO and comprehensive wellness programs
  • Paid training and clear promotion paths
  • Team events, learning sessions, and flexible schedules

“At Ekwips I feel valued and supported to grow. The culture is inspiring.”

— Angela, HR Associate

Sample Openings

Be part of a fun, connected workplace with competitive pay, benefits, and career growth. We welcome both in-office and remote talent.

Customer Service Representative (Voice/Chat/Email)
HR & Recruitment Specialist
Virtual Executive Assistant
Digital Marketing Specialist
Web Developer & IT Support Engineer
Data Entry and Bookkeeping

Simple Outsourcing Journey

1

Discovery Call

Understand your goals, requirements, and service needs.

2

Pilot Program

Start small with a dedicated team to ensure perfect fit and quality.

3

Scale Confidently

Expand seats or projects smoothly based on proven results.

Flexible Pricing Models

Dedicated Team

Full-time staff dedicated exclusively to your brand, reporting directly to you.

Seat Leasing

We provide facilities, infrastructure, and HR; you provide management and training.

Per-Project

Flexible, task-based arrangements ideal for short-term or defined tasks.

Technology & Infrastructure

  • Cloud-based operations for seamless global access.
  • Telecom redundancy and multiple ISPs for 99.9% uptime.
  • Data security & compliance with GDPR/ISO best practices.
  • Disaster recovery & business continuity plans with off-site backups.

Resources & Insights

Popular Blog Ideas

  • 5 Ways BPO Cuts Costs Without Cutting Quality
  • Philippines vs. Other Outsourcing Hubs: What to Know
  • Building a 24/7 Customer Service Team on a Budget

Downloadable Guides

Free “Outsourcing Startup Kit” PDF

Also includes case studies and industry trend reports.

Ready to Scale and Save?

Let's discuss how Ekwips can become your reliable, 24/7 partner in the Philippines.

40–70%

Avg. Cost Savings

98%

Client Retention Rate

80%

Response Time Improvement

Email us directly at info@ekwips.com